Refund policy
Due to the nature of fragrance samples and decants, all sales are final. We do not accept returns or exchanges. However, if you experience any of the following, please reach out and we will make it right through a replacement, store credit, or refund at our discretion.
- The order was not accurately fulfilled.
- The package/decants were damaged in transit.
- The atomizer leaks or does not work properly.
In the event of a refund, please allow 3-5 business days for the credit to post to your account
If have any questions or concerns regarding our Refund Policy, please contact our Customer Support Team at CustomerSupport@thescentchase.com
"The Scent Chase" reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to this policy will be posted on our website. It is your responsibility to review this policy periodically for updates.
By making a purchase on "The Scent Chase's" website, you agree to abide by the terms and conditions outlined in this Refund Policy.
Thank you for supporting "The Scent Chase". We appreciate your trust in us as your source for decanted fragrances.